Privacy Policy — i444

1. Introduction

Welcome to i444. This Privacy Policy governs the collection, use, storage, and disclosure of personal information submitted by users who access i444's website, mobile experience, and associated services (collectively referred to as the "Platform"). By using the Platform, you acknowledge that you have read, understood, and agree to be bound by the terms described in this policy.

i444 is committed to safeguarding the privacy of its users. We recognise that users accessing our platform from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and other cities across Bangladesh deserve the highest standard of data protection. This policy is drafted in the spirit of transparency, accountability, and user empowerment.

2. Information We Collect

To provide you with a seamless and secure gaming experience, i444 collects certain categories of information. The types of personal data we may collect include:

• Identity information: full name, date of birth, national identification details, and a copy of government-issued ID for KYC verification purposes.
• Contact details: email address, phone number, and residential address within Bangladesh.
• Financial data: payment method details (bKash wallet number, Nagad account, Rocket account, or bank account), transaction history, deposit and withdrawal records.
• Technical data: IP address, browser type and version, device identifier, operating system, and session activity logs collected automatically when you access the Platform.
• Usage data: gaming history, betting patterns, bonus utilisation, preferred game categories (such as cricket betting, slots, or live casino), and time-on-platform statistics.

3. How We Use Your Information

i444 processes personal data only for legitimate purposes directly connected to operating a safe and responsible online gaming platform. The primary purposes include:

• Account creation, identity verification (KYC), and ongoing account management to ensure the platform is used only by eligible adults aged 21 and above.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and banking partners, and maintaining accurate transaction records.
• Providing personalised game recommendations, relevant bonus offers, and responsible gaming prompts based on your activity on the Platform.
• Detecting, investigating, and preventing fraudulent transactions, unauthorised access, money laundering, and any activity that violates our Terms & Conditions.
• Communicating service updates, promotional materials (where you have consented), and critical account notifications via email or SMS.

4. Cookies and Tracking Technologies

i444 uses cookies and similar tracking technologies to enhance user experience, measure platform performance, and maintain session security. Cookies are small data files stored on your device when you visit our Platform. We use strictly necessary cookies (required for the platform to function), functional cookies (that remember your preferences such as language selection), and analytical cookies (that help us understand how users navigate the Platform).

You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may limit the functionality of some Platform features. We do not use advertising cookies to track you across unrelated third-party websites.

5. Data Sharing and Third Parties

i444 does not sell your personal data. We may share limited personal information with trusted third-party service providers only when strictly necessary for the operation of the Platform, subject to binding confidentiality obligations. Categories of authorised third parties include:

• Payment processors and mobile financial service providers (such as bKash, Nagad, and Rocket) required to execute deposit and withdrawal transactions.
• Identity verification and KYC service providers engaged to comply with responsible gaming and anti-fraud obligations.
• Technology infrastructure providers (hosting, cloud storage, content delivery) bound by strict data processing agreements that prohibit independent use of your data.
• Regulatory authorities or law enforcement agencies where disclosure is required by applicable law, court order, or to protect the safety of users and the public.

6. Data Retention

i444 retains personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable legal, accounting, and compliance obligations. Account data is typically retained for the duration of the active account relationship, and for a defined period thereafter to meet regulatory requirements.

When personal data is no longer required, i444 ensures it is securely deleted or anonymised in accordance with our internal data lifecycle management procedures. Users may request early deletion of their data subject to applicable legal holds by contacting our support team.

7. Security Measures

i444 implements a layered security framework designed to protect your personal information from unauthorised access, disclosure, alteration, and destruction. Our security infrastructure includes:

• 256-bit SSL/TLS encryption applied to all data in transit between your device and our servers.
• Encrypted storage of sensitive account credentials and financial records at rest using industry-standard encryption protocols.
• Multi-factor authentication options for account access, and session timeout controls to protect against unauthorised account activity.
• Continuous monitoring and periodic security audits carried out by our internal security team to identify and remediate vulnerabilities proactively.

8. Your Rights as a User

As a registered user of i444, you hold meaningful rights over your personal data. You have the right to access a copy of the personal data we hold about you, to request correction of inaccurate or incomplete information, and to request deletion of your personal data where no overriding legal obligation requires its retention.

You also have the right to object to or restrict certain types of processing, and the right to withdraw consent for marketing communications at any time without affecting the lawfulness of prior processing. To exercise any of these rights, please contact our support team with your registered account details. We aim to respond to all valid requests within 30 days.

9. Minors and Age Restriction

i444's Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has created an account or submitted personal information, we will immediately suspend the account and delete the associated data. If you believe that a minor may be using the Platform, please contact us immediately at [email protected] so we can take prompt action. Parents and guardians are encouraged to use device-level parental controls to prevent minors from accessing online gambling platforms.

10. Changes to This Privacy Policy

i444 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, operational requirements, or applicable regulations. When material changes are made, we will update the "Last Updated" date shown at the top of this page and, where appropriate, notify registered users via email or in-platform notification.

Your continued use of the Platform following the posting of any revised Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed about how i444 protects your data.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way i444 handles your personal data, please reach out to our dedicated support team. We are committed to resolving all privacy-related enquiries promptly and professionally.

You may contact us by email at [email protected]. Our support team operates 24/7 Bangladesh Standard Time (BST, UTC+6) and will acknowledge your request within one business day.

12. Governing Law

This Privacy Policy shall be governed by and construed in accordance with applicable law. i444 operates as a safe and reliable platform dedicated to serving the online entertainment needs of users in Bangladesh. Any disputes arising out of or in connection with this Privacy Policy shall be addressed through our internal resolution process in the first instance, and thereafter through appropriate legal channels as determined by the applicable jurisdiction.